E-commerce & Retail
Build trust at scale by verifying delivery agents, warehouse staff, and retail employees to create secure customer experiences.
Fast & Scalable Onboarding
Digitally onboard delivery agents, warehouse staff, and ground-level employees in minutes.
Minimize Risk with Verification
Run ID, address, criminal record, and employment checks to ensure workforce reliability.
Seamless API Integrations
Embed verification into your onboarding workflows and track real-time progress.
Create Safer, Faster Deliveries with Verified Teams
The retail and e-commerce industry operates on speed, trust, and scale. With VIGIL iQ’s real-time verification tools, you can reduce delivery fraud, secure last-mile logistics, and maintain a verified, professional workforce for retail outlets and warehouses.
Solutions Tailored for E-Commerce & Retail Industry
Delivery Agent Verification
Validate identity, criminal history, and address for all gig and field staff.
Retail Store Employee Checks
Perform education, ID, and reference verification to protect store operations.
Warehouse Staff Background Checks
Screen for criminal records and verify previous employment before onboarding.
API-Driven Onboarding
Plug and play verification APIs into hiring and vendor management systems.
Reduce Delivery Fraud
Filter out bad hires with smart screening at scale.
1st StepOnboard in 5 Minutes
Use automated workflows to verify and approve agents instantly.
2nd StepCustom Reports & Dashboards
Track and manage verification insights across locations.
3rd StepRegulatory Ready
Maintain compliance across all employee categories and contractors.
4th StepWhat Our Clients Say
I have used VFact Services for several years and have always been impressed with their professionalism and expertise. They have consistently provided accurate and reliable background verification reports. I highly recommend their services to any company looking for employee verification.
Pankaj Kumar
Vigil IQ has transformed our background verification process. Their AI-powered platform is lightning-fast, but what impressed us most is the human touch — their team proactively flags potential risks and helps us navigate complex cases. We've reduced our onboarding time by 40% without compromising on compliance.
HR Head
Given the strict regulatory environment in BFSI, we needed a partner who prioritizes data security and precision. Vigil IQ's SOC 2 compliant workflow, coupled with their transparent reporting, has made our audits seamless. Their turnaround time is unmatched in the industry.
Compliance Manager
We place thousands of candidates every year, and Vigil IQ has been instrumental in streamlining our high-volume verifications. Their ATS integration eliminated manual follow-ups and their dedicated support team ensures we're always on track. They've become an extension of our recruitment team.
Director
What sets Vigil IQ apart is their flexibility and willingness to adapt to our unique needs. Whether it's building custom verification packages or providing real-time updates, their team has been proactive and responsive. We trust them to safeguard our hiring integrity.
CHRO
We hire educators and staff across multiple geographies, and Vigil IQ has made it possible to scale our hiring without compromising safety. Their global coverage and continuous innovation give us confidence that every hire is thoroughly vetted.
Operations Head
Latest Blogs
Every growing business hits the same wall at some point. The hiring pipeline starts moving faster than the verification process can keep up with, and HR teams find themselves choosing between slowing down offers or cutting corners on checks. Neither option is acceptable when the stakes involve fraud risk, compliance liability, and the quality of […]
The way organisations conduct background verification has shifted permanently. Five years ago, the standard process involved a candidate submitting documents, a verification team manually contacting former employers and educational institutions, and results arriving in five to seven working days if everything went smoothly. In 2026, that timeline is no longer competitive and the manual model […]
Compliance professionals and HR leaders increasingly use the terms sanctions screening and AML compliance interchangeably, treating them as though they describe the same process. They do not. Each serves a distinct purpose, operates at a different point in the relationship lifecycle, and carries different regulatory obligations depending on the organisation’s sector and structure. Understanding where […]
